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The need for enterprise digital transformation during the epidemic has accelerated investment in AI. Last year, AI startups raised Q420.4 billion in Q42020, a વધારો 15 billion year-over-year increase. And according to a new survey by Management, Zoho’s IT division, AI’s business deployment is growing.

In a survey of more than 1,200 tech executives on organizations looking at the use of AI and analytics, U.S. In 80% of respondents said they have had their AI in the last two years. Moreover, 20% said they would have accelerated the use of their business analytics compared to the global average, A.I. A potential sign of growing confidence

The co-managing manager of the survey, V.P. “The Kovid-1p epidemic forced businesses to adapt to new digital technologies overnight – and adapt,” Rajesh Ganesan said in a press release. “These findings suggest that, as a result, organizations and their leaders have recognized the value of these technologies and accepted the promises they are making, even in the midst of global business challenges.”

Cases of AI use

The Manage Engine survey found that at least in the US, the strongest motivation behind business analytics techniques is data-driven decision making. Seventy percent of respondents said they were using business analytics to make aging decisions while %%% said they would have to improve the use of data available with Business Analytics. Fifty-five percent said business analyzes help make faster decisions, reflecting growing confidence in AI.

Exxon, who responded to the survey, said his A.I. It also emphasized the importance of customer experience in adoption decisions, including U.S. In 59% of people said they are taking advantage of AI to enhance customer services. In addition to the customer experience, 61% of IT teams saw a rapid implementation of business analytics, while marketing leaders saw a 44% jump; R&D teams saw 39%; Software software development and finance increased by 38%; Sales 37% viewed; And performance was seen at 35%.

HR was among the groups that showed the least increase in the use of business analytics, according to the survey. Research has shown that companies are really struggling to implement data strategies in their HR operations. A Deloitte report found that more than 0% of HR professionals score low in their ability to analyze, putting them in trouble in a highly data-intensive field.

However, Ganesh said the report’s findings reinforce the notion that AI is an important business competent – especially when combined with cloud solutions that can support remote workers. “More reliance on AI and business analytics accelerates data-driven decisions to manage the organization more efficiently and to please customers.”

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